Why is Andi different?

Why is Andi’s hub different?

Andi's hub is at the forefront of care interoperability, setting a new standard in Technology Enabled Care (TEC). This innovative system seamlessly connects to an extensive range of peripherals from virtually any manufacturer, including those using RF868/9, WiFi, Bluetooth, Zigbee and more. This unparalleled connectivity ensures that Andi can integrate with existing care ecosystems while paving the way for future innovations.

At the heart of Andi's hub lies its sophisticated distributed IoT software. This groundbreaking technology empowers peripherals to communicate and interact with one another, creating a truly interconnected care environment. It enables a preventative care model to stop the escalation of issues and provides a broader picture of someone’s health or environment to empower carers, family or friends to make better care decisions. For instance, Andi's hub can intelligently command a smart lightbulb to illuminate when a door sensor is activated, enhancing both safety and convenience for service users.

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Why is Andi’s technology different?

In both Andi's dashboard and Andi's hub, 2iC-Care uses lean services that leverage best-in-class technology from high-security, leading, innovative sectors such as the defence sector. This technology, originally developed for digital interoperability in UK and US defence, has been adapted to meet the unique needs of the technology enabled care sector. The core of this adaptation is the Lean Services Architecture (LSA), an open protocol that enables seamless communication between various telecare and telehealth devices. Unlike proprietary solutions, this open architecture allows for greater accessibility, interoperability, and cost-effectiveness. It supports both new and legacy systems, facilitating a smooth transition and integration of different technologies. The LSA enables intelligent analytics for holistic user insights, more effective event and alarm identification, and personalised care that can adapt to evolving needs. By applying defence-grade technology to care, Andi's solution addresses critical needs shared by both sectors: rapid emergency response, life-preserving technology use, multi-stakeholder coordination, and stringent data security.

Care Sector digital interoperability technology

Andi provides freedom and excellence.

Device Freedom
Interoperability
Operational Flexibility

2iC-Care takes pride in not manufacturing technology enabled care peripherals. Instead, we've developed Andi to be universally compatible, connecting to virtually any device type from any manufacturer. This approach grants care providers unprecedented device freedom, enabling the creation of highly personalised care packages tailored to each individual's unique needs and preferences.

Andi's device freedom and interoperability are the technical foundations essential for an excellent technology enabled care service. These include:

Care device prescription flexibility
Integrate with care records or existing care management systems
Security of data exchanges between various platforms and systems

Andi empowers TEC providers with unparalleled operational flexibility. Our system allows you to:

Customise monitoring rules for each individual
Define specific combinations of data that trigger alerts and alarms
Delegate alarm or alert responses to a network of caregivers, including friends, family, or other appropriate third parties

Customisation allows for personalised and efficient care that is responsive to service users' needs and care service requirements.

Andi is highly resilient!

Reliability of TEC is vital as people’s lives are depending on it. Andi sets itself apart with its robust design and multi-layered approach to connectivity:

Triple Connectivity: Andi connects to the internet via SIM, Wi-Fi, and Ethernet, automatically switching between these options to maintain the best possible connection at all times.

Persistent Alert System: Andi's design prioritises persistence meaning it never stops sending alarms to the cloud or the Alarm Receiving Centre (ARC), ensuring critical information is always transmitted.

Low Bandwidth Optimisation: Recognising the challenges of varied network conditions, Andi has been meticulously designed to operate efficiently in areas with poor bandwidth, maintaining its effectiveness even in challenging environments.

Hubs are Manufactured by

This groundbreaking manufacturing agreement between 2iC-Care and Sony UK Technology Centre in Pencoed, South Wales ensures reliable production of Andi at scale, addressing supply challenges in the Adult Social Care sector. Backed by Sony UK TEC's world-class manufacturing expertise, Andi offers care providers a dependable, high-quality solution designed and made in Britain.

Andi stands out in the Technology Enabled Care landscape, not just for its innovative features, but also for its manufacturing pedigree. Produced at the Sony UK Technology Centre, a world-leading facility in South Wales, Andi’s Hubs benefit from Sony's 50 years of manufacturing excellence. This unique partnership ensures superior build quality, supply chain resilience, and adherence to robust environmental policies. Unlike other solutions, Andi's production leverages Sony UK TEC's expertise in high-tech manufacturing, guaranteeing consistency and reliability at scale. By choosing Andi, care providers gain access to a device that combines 2iC-Care's revolutionary technology with Sony's commitment to quality, making it a truly differentiated offering in the digital care market.

Futureproof care

Andi's unique monitoring dashboard represents the future of technology enabled care. By providing a proactive, resilient, and interoperable platform, Andi empowers care providers to:

Anticipate and prevent potential issues before they escalate
Ensure continuous care even in the face of technical or connectivity challenges
Create a seamless care experience that adapts to each service user's changing needs

This forward-thinking approach not only improves the quality of care but also enhances the overall well-being and independence of service users.

By choosing Andi, you're not just selecting a digital dispersed alarm system; you're embracing a vision for the future of social and healthcare – one that's more connected, more responsive, and more human-centered than ever before.

Read more from the 2iC-Care team on Our Blog.

Ready to transform your care services with Andi? Discover how our innovative solution can help you deliver better care outcomes and improve the lives of your service users.

Learn More about how Andi helps you deliver better care outcomes.

FAQs

How does Andi's hub enable device-to-device communication?

Andi's hub contains distributed IoT software that allows connected peripherals to interact directly with each other. It creates an intelligent and responsive care environment without direct intervention.

What makes Andi's operational flexibility unique in the care technology market?

Andi's operational flexibility allows care providers to not only customise monitoring parameters but also to delegate alarm or alert responses to a network of caregivers, including friends and family. This feature enables a more community-based approach to care, involving a wider support network for each service user.

How does Andi maintain service during internet outages?

While Andi uses multiple internet connection methods (SIM, Wi-Fi, and Ethernet), it's also designed to continue functioning during complete internet outages. The system can store critical data locally and transmit it once the connection is restored, ensuring no vital information is lost.

Can Andi adapt to changing care needs over time?

Yes, Andi's system is designed for long-term adaptability. As a service user's needs change, care providers can easily adjust the connected devices, monitoring parameters, and alert settings without replacing the entire system, ensuring continuous, relevant care throughout different life stages.

How does Andi support the personalisation of care packages?

Unlike systems tied to specific manufacturers, Andi's open architecture allows care providers to mix and match devices from different brands. This enables the creation of truly bespoke care packages, combining the best devices for each individual's unique needs and preferences.

What role does Andi play in supporting independent living?

Andi goes beyond basic safety monitoring by integrating various aspects of daily living. It can coordinate smart home features, health monitoring devices, and safety alerts, creating an environment that supports independence while providing comprehensive care oversight.

How does Andi contribute to more efficient use of care resources?

By providing real-time, comprehensive data and enabling proactive care strategies, Andi helps care providers allocate resources more efficiently. The system's ability to differentiate between urgent and non-urgent situations allows for more targeted interventions, potentially reducing unnecessary call-outs and hospitalisations. Care services can also use existing stock of older care peripherals even those operating on RF868/9 with Andi, meaning they do not go to waste after the digital transition is complete.

What is the technology behind Andi?

Andi is built on 2iC's lean services architecture, an open protocol system adapted from defence technology. This lean services approach enables seamless integration of telecare devices, supports diverse systems, and delivers intelligent analytics for personalised care with high-level security.