When caring for service users, one size does not fit all. Andi allows TEC services, occupational therapists, and other clinical assessors to build personalised care packages that meet the unique needs of each service user.

Personalised care produces better outcomes for service users, friends, and family and TEC teams alike. It also makes the delivery of care more efficient.

When an alarm is triggered, it is critical that the message gets through to the ARC's. Additionally, care providers need as much information as possible to ensure the alarm is valid.

Andi provides the right information about the service user, at the right time, to allow quick reactions to emergencies, and reduces false alarms sent to ARCs.

Andi is a discreet solution for the service user that can also spot the small, but significant changes that suggest a service user's health could be deteriorating, they are in an unsafe environment or that something is not quite right by tracking changes to their behaviour.

Care providers can instruct Andi to inform them of these changes and Andi can also kickstart proactive care processes by sharing relevant information with the right people in the service user’s care network, at the right time.